We are looking for a VP of Product Support to lead, oversee, and optimize the operations of workshops,
mining projects, and spare parts & logistics functions, ensuring efficient
use of resources. The role aims to meet budget and profitability targets while
maintaining high levels of customer satisfaction.
Key Responsibilities
Develop and approve commercial proposals with competitive
financial options, negotiate contracts, and secure successful deal closures
that meet client expectations.
Review and present financial
reports related to profitability and budgets for assigned operations, ensuring
cost control and achievement of financial targets.
Identify, design, and evaluate new business opportunities or
service lines to drive growth and expand the customer base.
Oversee process improvements, resource allocation,
productivity, and labor cost structures across workshops and projects to meet
operational and client requirements.
General Responsibilities
- Participate
in required training and development programs - Ensure
compliance with internal policies and procedures - Maintain
proper documentation and records - Perform
additional duties as required by the role
Requirements
Education:
Engineering, Business Administration, Economics, or related fields.
- At
least 5 years of experience in similar leadership roles, or - Minimum
4 years of internal experience in a section management position
Knowledge:
- Familiarity
with heavy equipment product lines (preferred) - Financial
and business management knowledge
