A growing automotive organization is seeking a driven and hands-on General Manager to lead the overall operations and business performance of its branch operations. This position requires a proactive leader capable of managing a small multi-functional team while driving operational efficiency, commercial growth, and strong customer relationships.
The ideal candidate combines strategic thinking with practical day-to-day leadership and thrives in a dynamic business environment.
Key Responsibilities
Operational Management
- Oversee daily branch operations to ensure efficiency, productivity, and service quality
- Coordinate activities across sales, workshop, planning, logistics, and support functions
- Monitor workflows and ensure timely delivery of products and services
- Identify and implement operational improvements and best practices
Commercial & Business Development
- Drive sales performance and support the achievement of commercial targets
- Build and maintain strong relationships with clients, partners, and stakeholders
- Identify new business opportunities and support market growth initiatives
- Monitor market developments and competitor activities
Financial Oversight
- Work closely with finance teams to monitor revenue, costs, and profitability
- Support budgeting, financial planning, and cost-control initiatives
- Ensure accurate handling of operational financial administration and reporting
Planning & Coordination
- Oversee scheduling, operational planning, and logistics coordination
- Ensure effective collaboration between departments
- Monitor execution of plans and make adjustments where necessary
Human Resources Support
- Handle day-to-day HR-related matters in coordination with headquarters
- Support recruitment, onboarding, and employee development activities
- Address employee relations matters and ensure compliance with company policies and local labor regulations
- Promote a positive and performance-oriented work culture
Reporting & Communication
- Report regularly to senior leadership on operational performance, challenges, and progress
- Ensure clear communication between branch operations and headquarters
- Contribute to strategic planning and decision-making processes
Requirements
Education & Experience
- Bachelor’s degree in Business Administration, Management, or a related field preferred
- Minimum 5–8 years of relevant experience in operations, branch management, or general management
- Experience leading small teams within a multi-functional business environment
- Strong understanding of sales operations, business processes, and financial principles
Skills & Competencies
- Strong leadership and people management abilities
- Hands-on, proactive, and solution-oriented mindset
- Excellent organizational and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work independently and take ownership
- Analytical thinking and decision-making capabilities
- Adaptability and flexibility in a developing business environment
- Proficiency in MS Office applications
